WE KNOW BMW
Exit5 Auto Group is your destination for quality BMW Service. Our Certified technicians are trained on both traditional and performance models. We offer convenient hours, free loaner cars, and genuine BMW parts. Come visit our state of the art facility or give us a call today at (518) 541-5000
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When it comes to vehicle maintenance, there is nothing more important than a competent mechanic. You won't get to know your mechanic unless you go to a privately run garage. Getting your car serviced at Exit5 Auto allows for direct communication with your mechanic. You are able to get to know your mechanic (like Korey) by name. Through that relationship we will become very familiar with your vehicle and anticipate issues or problems down the road.
At new car dealerships, you're often just a number on a computer printout, and you most likely won't even meet the mechanic. You'll likely have no idea who is working on your car, what his experience is or if the same mechanic will ever work on your car again. Recommendations for the future will probably be confined to whatever is on the manufacturer's or the dealer's own maintenance schedule.
The one-on-one relationship between driver and mechanic that smaller repair shops like Exit5 Auto foster can really help provide confidence in both the work that's performed and in the vehicle itself. Our mechanics are more willing to help you understand how your car performs and what it needs. You can ask to look under the hood or the chassis, and perhaps learn something about what goes where or why a service needs to be performed.
As a local repair shop we don't work for the manufacturer. We report to no one but you. As such we rely on word of mouth to keep a steady stream of customers. We know that a happy customer will tell a friend, but an unhappy one will tell 10 friends. Because you are more apt to know us personally and may even be part of the same local community, our entire business model revolves around making you happy. We know that friends ask each other for recommendations.