About Us

 

Different From the Rest

At Exit5 Auto Group we are focused on offering a friendly and honest customer experience .  Whether you are looking to buy,  sell, or service your car - you will be glad you came to see us.

Here are a few things that make us different than other dealers in the area.

  • We pride ourselves on our transparency.
  • You deal directly with an owner or a salesperson authorized to make a deal. There’s no going back and forth with “management.”
  • We price our cars at a level that we expect to sell them.  The prices are not inflated, which results in an uncomfortable shopping experience.
  • We offer a fair price for your trade.
  • We have a state of the art service department and stand behind every car we sell.

The Exit5 Sales Team

Patrick Lyga
General Manager

Patrick has been in the automotive retail business for over a decade and brings with him an array of knowledge and experience to Exit 5 Auto Group's team. Acting as our General Manager, he has held this title for six manufacturer franchises and two independent dealerships. Having held every role in variable operations we are positive that he is well equipped to ensure that you receive the utmost car buying experience possible. He is extremely customer-oriented and wants nothing more than to create lasting relationships in regards to your automotive needs. Feel free to contact him directly.

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Matt Rusilas
Sales Manager

Matt has been in the automotive business since 2014. From aiding the dealership’s marketing team on social media to becoming a product specialist for two different OEM brands, Matt has the experience necessary to serve you as Sales Manager here at Exit5. Throughout his entire career Matt has always valued customer service the most, and finds real joy in helping people pair themselves with the perfect car! If you need help with anything automotive related, feel free to ask Matt.

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Joey Stracener
Sales Manager

Joey is an accomplished Sales Manager with a keen eye for value and an unwavering commitment to customer satisfaction. With years of experience, he effortlessly guides clients through the buying process, ensuring they find the perfect pre-owned vehicle to suit their needs. His expertise and personable approach make him the go-to person for all your automotive needs!

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Michael Haertel
Sales Manager

Michael has a career journey spanning from the vibrant streets of Bronx and Yonkers to the thriving city of Albany since 1986. With over two decades of experience, Mike transitioned from hardlines retail to the automotive industry in 1995, representing renowned brands like Hyundai, Nissan, Kia, Ford, and Chevy.

Beyond the showroom, Mike enjoys cooking, indulging in sci-fi and fantasy movies, and listening to progressive rock bands like Yes and Pink Floyd. Family is his anchor, with four kids, two dogs, and a devoted wife. As he takes the helm as Sales Manager, Mike's passion and expertise promise to drive our team to unprecedented success.

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The Exit5 Service Team

Korey Thomas
Service Manager
Korey was a former Certified Toyota Master Technician and has over 10 years experience working on Toyota vehicles. He has over 15 years of professional automotive and customer relation experience. At Exit 5 Auto, he oversees daily fixed operations, parts directing, and much more. Unlike managers at many other dealerships, Korey also contributes on the shop floor. This is just another reason that service levels at Exit5 are so high.
Steve Ogaard
Assistant Service Manager
Steve Ogaard is recently new to our team. Having been in the automotive business for over 20 years now, he is very experienced in taking care of clients and building customer loyalty. Steve has built his experience by working for three local manufacturer franchises holding a Service Advisor title at all three. He works closely with our technicians and oversees all repair orders as they go through the shop while keeping you updated throughout the whole process! Steve spends the time to make sure all repairs are explained and quoted correctly so you are never left in the dark.
Eric Ford
Shop Foreman
Eric has over 20 years of experience repairing everything from automobiles to boats and even trains. He has 13 years of experience as a Chrysler gold certified tech, 20 years in paint/body repair and 20 years in metal fabrication/welding. He has been with Exit 5 for 3 years and has served as a medium duty / fleet technician and most recently taken on the role of the shop foreman. We are lucky to have such a versatile and valuable asset here with us at Exit 5!
Mark Russman
Fleet Manager
Mark came to Exit5 after spending almost 30 years as the Service Manager at Gendron's Truck Center. His knowledge of medium and heavy duty trucks is unparalleled. However, trucks are not his only specialty, he has a rich history in servicing cars of all makes and models as well. If you're looking for an experienced, honest, and trustworthy person to care for your vehicle, Mark is your man.
Carl Martin
Exit5 Fleet Manager
Carl has been in the automotive parts and service industry for seven years. He has worked in auto parts as a parts manager for a leading automotive parts supplier. Carl joined Exit5 Auto in 2018 as a Service Advisor and has strived to give outstanding customer satisfaction. Carl is ASE certified and currently serves as Exit5 Auto's Fleet Manager.

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